Your order will always arrive frozen. Please store the products as instructed on the packaging.

We currently ship online orders within the UK only but hope to expand soon.

Yes! Our products are available in retailers such as Costco USA, Canada, and the UK. We're expanding to more countries including the Netherlands, Germany, Qatar & more soon!

We process orders on Tuesdays and Thursdays, plus Fridays for Saturday delivery (extra fee).

• Orders placed before 10 am on a processing day will be shipped the same day for next-day delivery.
• During holidays and sale periods, processing times may be longer.

If you need to change or cancel your order, please contact us immediately. Once processed, we cannot make changes.

We value our customers in Northern Ireland, Scotland, and other specific regions across the UK. DPD typically provides a 2-5 working day delivery service to these areas. Orders from these regions are processed between Monday and Wednesday, aiming for delivery by Friday. Orders placed after Wednesday will be processed the following Monday. We always strive to get your order to you as quickly as possible and truly appreciate your patience and support.

• Free for orders over £50
• £5 standard delivery
• £8 Saturday delivery

Once shipped, you'll receive an email with a tracking number and link. Please use the courier's tracking page to monitor your order.